Program Associate

Who We Are:

Founded in 1907, the National Association of Attorneys General (NAAG) is a nonpartisan association that serves as the national forum for the 56 state and territory attorneys general and their staff to collaboratively address issues important to their work and provides resources to support the work they do to enforce state law and the United States Constitution. NAAG fosters an environment of “cooperative leadership,” helping attorneys general respond effectively – individually and collectively – to emerging state and federal issues. NAAG emphasizes service to one another and our community, a commitment to professional excellence, and quality of life for our employees.

The Job Brief:

The Program Associate supports NAAG’s Training and Research Division (NTR) and other areas of the Association as needed. The position’s purpose is not to develop policy or provide legal services. Rather, the Program Associate is a professional administrative position tasked primarily with assisting the entire division with all facets of substantive, logistical, clerical, and technical support, and other support to ensure quality services are provided to the attorney general community. The Program Associate will work closely with each team member within the Division and other units throughout NAAG on coordinating essential aspects of NAAG’s day-to-day operations and as liaison to internal departments and external member offices and stakeholders. The Program Associate will work with and cultivate relationships with NTR program counsel, external attorney general member offices, and local, state, national, and international stakeholders and partners. This includes support on NTR programs, NAAG Committees, stakeholder convening and working group maintenance, grant monitoring, and program execution and logistics, where applicable.

Success in this position requires a self-starting, service-oriented mindset and one who can work independently while taking initiative to identify ways to improve operations and provide improved services to the attorney general community. Moreover, it is imperative to have these additional strong skills: organizational, oral and written communication, creativity, flexibility, follow-through, attention to detail, adaptable and collegial personability, multitasking abilities, curiosity and a love to learn, teamwork, patience, and relationship-building. One must value and understand the importance of having a dedicated focus that supports state attorney general offices and similar government partners with rapidly changing environments and personalities.  

Travel Responsibilities:

Frequent to significant monthly domestic travel may be required for this position.   

The Program Associate will report to NTR supervisors.

Responsibilities

• Provide general support to the entire NTR team on all programmatic and meeting creation, planning, organizing, execution, and program closeout.
• Assist program counsel with all facets of content development based on counsels’ respective portfolios that includes article drafting and program and training help from inception to execution. This includes for webinars, working groups, online and in-person trainings, and other NAAG programs.
• Assist program counsel with all facets of liaising with their respective NAAG Committees to include setting up calls, engaging with Committee members, providing content, researching material and handling related tasks.
• Support on NTR program activities including conducting topical and speaker research, drafting agendas, assisting with organizing and formatting PowerPoint presentations and notes pages, scheduling faculty and panel telephone calls, drafting and sending logistics and substantive correspondence, and related duties.
• Assist with preparing travel reimbursements for supervisory NTR staff.
• Assist counsel with permissible elements of grant management for solicitations and recipient awards.

• Work with NTR Chief to create a schedule, arrange and organize frequent outreach and engagement to NTR Training Coordinators/Nominators, Advisory Support, and AG NTR Committee co-chairs to ascertain member needs, inform member offices, and receive feedback on service delivery satisfaction.
• Work with counsel to establish working groups for prioritized substantive areas to include identifying objectives and AGO staff for group assignment, extending outreach to the respective groups, maintaining and updating working group contact lists, organizing calls, preparing agendas in consultation with counsel and working group, and taking notes to preserve areas of focus and identified action items.
• Run online events via Zoom and other virtual meeting platforms and provide administrative support including preparing announcements, arranging planning meetings, communicating with speakers, publishing speaker materials and bios to the LMS (as appropriate and not overlapping with Event Planning Division), assisting registrants, troubleshooting technical issues, and preparing and sending evaluations.

• Liaising with NAAG Member Services and Engagement to ensure proper communication and to avoid repetition.
• Assisting with creating and maintaining an NTR database of all training and program materials, including statistical data and internal, timely communications.
• Ensure all NTR program materials are centralized, updated, and organized for Association access by working with program coordinators, Smartsheet, Dynamics, and with program counsel to obtain materials.  
• Perform other duties and tasks as assigned based on the needs, priorities, and vision of NAAG. 

Is this you?

• Bachelor’s degree or 5+ years of equivalent professional experience in related field is required, with a preference given to those with a bachelor’s degree demonstrating strong research, writing, and project/government development skills.
• Approximately 2-3 years of professional work experience required.   
• Experience working with legal practitioners, paraprofessionals, low to senior level government staff assisting on complex or high-level substantive projects and/or government affairs.

• Excellent PC skills.
• Experience with Microsoft Office products. (Word, PowerPoint, Excel, Outlook, etc.)
• Experience and ability to resolve issues with online meeting platforms (I.e., Zoom, Teams, etc.).
• Experience with Dynamics, Smartsheet, Concur, and Bill.com
• Possess strong interpersonal skills, liaise with internal and external personnel.
• Ability to think/work independently.
• Exercise tact and diplomacy.
• Maintain confidentiality, professionalism, composure, and discretion.
• Proven ability to meet critical project deadlines.
• Employ problem-solving skills to make decisions.
• Display excellent attention to customer service by phone and email.
• Manage competing projects or deadlines at one time.
• Exhibit a high level of professionalism.

    Location:

• This position may be considered for hybrid or remote work.  
• If remote, it will require occasional travel to the NAAG headquarters in Washington, D.C. In addition, travel will be required for meetings, conferences, trainings, and other necessary Association activities.  
• Any permissible remote work must adhere to the Association’s remote work policy.  

• The salary range for this position is $50,000 to $55,000, commensurate with experience and budget availability.  
• Exceptional benefits package which includes health, dental, vision, life/disability, long-term care, and 401k retirement plan (with an employer match and profit sharing). 

• We invite you to apply today. Please click “Apply” below and submit a cover letter, resume, and writing sample (maximum 3 pages). Incomplete applications will not be considered.
• Applications received prior to February 28, 2025, will be given priority review. Applications will be reviewed on an ongoing basis. 

We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.